Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our company—online, over the phone, or in person.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, home address, and any other information you provide through our website forms, phone calls, or service agreements.
- Project Information: Details about your roofing needs, property information, and job specifications.
- Technical Information: IP address, browser type, device info, and site usage data (if you use our website).
2. How We Use Your Information
We use your information to:
- Provide roofing consultations, estimates, and services.
- Respond to your inquiries and provide customer support.
- Send updates, invoices, or service notifications.
- Improve our website and customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Trusted service providers or subcontractors (e.g., scaffolders, material suppliers, waste removal companies and other trades associated who help us fulfil services.
- Legal authorities if required by law or for the protection of our business.
4. Data Security
We implement reasonable technical and physical safeguards to protect your information from unauthorised access, disclosure, or misuse.
5. Your Rights
You have the right to:
- Access or request a copy of your personal data.
- Correct any inaccurate information.
- Request deletion of your data (subject to legal and contractual obligations).
6. Cookies & Tracking
Our website may use cookies to enhance user experience and track site analytics. You can adjust your browser settings to refuse cookies if you prefer.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised date.
9. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
- 07533 740 345
- info@skilledroofing.com
- 48 Ailward Road, Aylesbury, HP19 9TY